Directions
2026 NEW Location!
C171 – MALL OF AMERICA®
- Arrive at Mall of America®. The North Parking lot is the nearest entrance. We are located on the first floor, 171 Central Parkway, C171.
- Once you arrive, head to the North Atrium. We are located right inside the North MOA® Entrance next to Cedar + Stone, Urban Table, and Zara.
Map to The Santa Experience
How it works
- Choose Your Experience: Select your preferred type of visit and your favorite Santa to create your personalized Santa Experience. If you have any questions or need assistance, don’t hesitate to reach out – that’s why were called “helpers.”
- Share Your Ideas: We’re all ears! If you have any special requests or ideas to make your visit even more magical, let us know before your scheduled visit. We’ll do our best to accommodate your wishes.
- Arrival and Check-In: Arrive at your designated Santa Experience location and check in for your visit.
- Join the Waiting Area: Please note that you’ve booked an “arrival” time, not a specific “appointment” time. There may be a wait (up to 30 minutes) as you get ready to see Santa.
- Visit with Santa: It’s time to enjoy a unique, safe, and private interaction with Santa. Interactions with Santa typically last 3-5 minutes, depending on factors like age, group size, and the flow of the visit. Sometimes it’s a bit longer, sometimes a bit shorter.
- Capture the Moment: After your in-person visit, our Santa helper will assist you in viewing photos and video of your Santa Experience.
- Discover Christmas Merchandise: Explore our store to find a variety of Christmas merchandise, including frames, snow globes, ornaments, keychains, and more.
- Finalize Your Purchases: Complete your purchases, and if there’s anything else we can do to ensure your experience was fun and positive, please let us know. Your satisfaction is our priority.
- Merry Christmas: It’s been a pleasure making holiday memories with you. We look forward to seeing you again next year! 🎄